Updating the Generic Agent

Uninstalling the Old Generic Agent #

1. Access the server that the agent was originally installed
2. Open command prompt as an Admin
3. Change directory to the “C:\securends” folder
4. Type “Generic_Agent.exe stop” to stop the service.
5. Once stopped, type “Generic_Agent.exe uninstall” and hit enter to execute
   • This will uninstall the current GA service

Installing the Updated Generic Agent Files #

1. Open a file explorer and navigate to the “C:\securends” folder
2. Open an additional file explorer and navigate to the downloaded “SecurEnds-GA_XXXX_DD-MMM-YYYY.zip” files
   • File names, dates and versions will vary
3. Within this folder there will be three files:
   • Generic_Agent.xml
   • Generic_Agent.bat
   • Generic_Agent-v2.NNN.jar
4. Copy these three files across to the “C:\securends” folder
   • The “Generic_Agent.xml” and “Generic_Agent.bat” files will replace the existing files, and the “Generic_Agent-v2.NNN.jar” will copy over without replacing an existing file
5. OPTIONAL
   • Delete the “Generic_agent-v2.NNN.jar” file that exists within the “C:\securends” folder (the most up to date version of the JAR file will be used so this isn’t required but is recommended for housekeeping)

Installing and Running the New Generic Agent #

1. Navigate back to the command prompt (reopen and run as Admin if required)
2. From the “C:\securends” directory, type “Generic_Agent.bat” and hit enter to execute
   • This will execute the batch file to update the configuration variables
3. Once that is complete, type “Generic_Agent.exe install” to install the service
4. Once that is complete, type “Generic_Agent.exe start” to start the service
5. Open a Services window and confirm the “Generic Agent” service remains running for 1 – 2 minutes