To Configure the Application follow the below instructions
[app credential] as commonNameColumn,
[app credential] as iamUserColumn,
[email address or app credential or user full name] as distiguishedNameColumn,
[user first name] as firstNameColumn,
[user last name] as lastNameColumn,
[user middle name or initial] as middleNameColumn,
[email address] as emailColumn,
[manage name] as managerColumn,
[entitlement or permission] as entitlementCNColumn,
[entitlement or permission] as entitlementDNColumn,
[entitlement/permission or business description of the entitlement/permission ] as entitlementDescriptionColumn,
[user credential status: Active, Inactive or Terminated] as accessStatusColumn,
[Location] as location,
[Department] as department,
[app credential] as userid
FROM [name of client table or SQL view]
For more information on Ticketing System Configuration, Click here.
Click Save once finished to add the connector.
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