To Configure the Application follow the below instructions
[app credential attribute] as commonNameColumn,
[app credential attribute] as iamUserColumn,
[email address or app credential or user full name attribute] as distiguishedNameColumn,
[user first name attribute if email address not present] as firstNameColumn,
[user last name attribute if email address not present] as lastNameColumn,
[user middle name or initial attribute - Optional] as middleNameColumn,
[email address attribute if present] as emailColumn,
[manage name attribute - Optional] as managerColumn,
[entitlement, permission or role attribute] as entitlementCNColumn,
[entitlement, permission or role attribute] as entitlementDNColumn,
[business description of the entitlement/permission/role attribute] as entitlementDescriptionColumn,
[user status attribute: Active, Inactive or Terminated] as accessStatusColumn,
[Location attribute - Optional] as location,
[Department attribute - Optional] as department,
[app credential or employee id attribute if matching by this attribute] as userid
FROM [name of client table or SQL view]
For more information on Ticketing System Configuration, Click here.
Click Save once finished to add the connector.
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