---
title: Configuration Details
description: "The following steps walk through an example use case and the information that will need to be saved will be specific to your application. **If you already have an existing ServiceNow instance, skip to Step 2.** ##### Step 1: Create…"
url: "https://www.securends.com/documentation/configure-service-now/"
updated: "2024-12-04"
category: Connectors / ServiceNow
---

# Configuration Details

The following steps walk through an example use case and the information that will need to be saved will be specific to your application.

**If you already have an existing ServiceNow instance, skip to Step 2.**

##### Step 1: Create Instance

- Login to ServiceNow by using the below URL.
   [https://developer.servicenow.com/dev.do](https://developer.servicenow.com/dev.do)
- Click on **Sign in**.

![](https://www.securends.com/wp-content/uploads/2021/10/image-73.png)

- Enter your registered **Email** and select **Next**.

![](https://www.securends.com/wp-content/uploads/2021/10/image-74.png)

- Enter your **Password** and click on **Sign in**.

![](https://www.securends.com/wp-content/uploads/2021/10/image-75.png)

- After logging in, click on **Request** **Instance**.

![](https://www.securends.com/wp-content/uploads/2021/10/image-76.png)

- Select a **Release** (Instance) from the displayed Releases and then click on **Request**.

![](https://www.securends.com/wp-content/uploads/2021/10/image-77.png)

- A pop up will be displayed as shown below. Click on **Close.**

##### Step 2: Share Information

- When the instance is ready, a pop up will display with instance details as shown in the image below. Make note and copy the following information from the pop up:
  - **URL**
  - **Username**
  - **Password**
- Click on **Open Instance**.

![](https://www.securends.com/wp-content/uploads/2021/10/image-78.png)

- Change the password if it is the first time login and click on **Submit**