Customer Success Manager Bangalore
Customer Success Manager
Bangalore
Customer Success Manager
Job Role:
Work with customers post implementation to drive product adoption and achieve value/ROI
Monitor product usage, drive feature adoption and customer retention
Build relationships to ensure continuous alignment between customer's changing objectives and SecurEnds solution
Be the voice of the customer with Product Engineering, Professional Services and Implementations Group to drive platform and process improvements
Qualifications:
Bachelors degree
5+ years of customer success experience with a SaaS company OR prior consulting experience in IAM space
Ability to work with minimum direction
Thrive in fast paced environment with a high rate of change
Excellent communication and organizational skills
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