Now Hiring: Are you a driven and motivated 1st Line IT Support Engineer?

Customer Success Manager Bangalore

Customer Success Manager

Customer Success Manager

Job Role:
Work with customers post implementation to drive product adoption and achieve value/ROI
Monitor product usage, drive feature adoption and customer retention
Build relationships to ensure continuous alignment between customer's changing objectives and SecurEnds solution
Be the voice of the customer with Product Engineering, Professional Services and Implementations Group to drive platform and process improvements
Bachelors degree
5+ years of customer success experience with a SaaS company OR prior consulting experience in IAM space
Ability to work with minimum direction
Thrive in fast paced environment with a high rate of change
Excellent communication and organizational skills